Plumbing & Home Services

Your WhatsApp bot catches every emergency call — even at 2am

Raimond's AI-powered WhatsApp chatbot handles customer conversations for plumbing & home services businesses — 24/7, in any South African language.

Build Your Bot Free Chat on WhatsApp

Your Business Bot

Help! My geyser is leaking everywhere. Water all over the ceiling!

I'm on it! First, please turn off the geyser at the DB board (switch labelled 'geyser' or 'water heater') and close the cold water inlet valve on top of the geyser. This will stop the leak. Where are you located?

Randburg, near Cresta

Thanks. Our nearest plumber, Jason, is available within 90 minutes. Emergency geyser callout is R850 (includes first hour of labour). Replacement geysers start from R6,500 installed (150L Kwikot). Can you send a photo of the geyser so Jason can come prepared?

Yes please send him. Here's a photo [image]

Jason is on his way to Randburg. He'll WhatsApp you his ETA shortly. In the meantime, keep that geyser switch off and put towels down to contain the water. Hang in there!

Sound familiar?

Common challenges plumbing & home services businesses face without automation.

You're under a sink or up a ladder when the phone rings — and that missed call was a R5,000 geyser replacement job

Customers call 3-4 plumbers and go with whoever answers first, not whoever is best

Quoting requires a site visit, but half the time customers ghost you after you drive out

Emergency calls come at all hours, but you can't afford a 24/7 call centre

What Raimond does for plumbing & home services

Real use cases, not marketing fluff. Here's exactly how the bot helps your business.

Emergency Job Capture

Customers describe the issue via WhatsApp with photos or videos. The bot captures the problem, address, and urgency — and alerts the nearest available technician.

Instant Estimates

Provide ballpark pricing for common jobs — burst geyser, blocked drain, leaking tap — based on the details customers provide, before scheduling a visit.

Job Scheduling

Customers choose from available time slots. The bot confirms the booking and sends reminders to both the customer and the technician.

Before & After Photos

Technicians send job completion photos via WhatsApp for customer approval and internal records. Build a portfolio of completed work automatically.

Quote Follow-Ups

Automatically follow up with customers who received a quote but haven't confirmed. Gentle reminders increase conversion without being pushy.

83%

of homeowners choose the first tradesperson who responds

47%

of plumbing callouts happen outside normal business hours

R9,000+

in jobs lost monthly from missed calls while on-site

Simple pricing. Everything included.

R10,000 /month

2 active bots, 1 WhatsApp number, website widget, all languages, full support

Start Building Free See full pricing details

Free sandbox testing. No payment until you go live.

Frequently asked questions

How does a WhatsApp chatbot work for plumbing & home services?

Raimond's AI-powered chatbot connects to your WhatsApp Business number and handles customer conversations automatically. For plumbing & home services, this means customers describe the issue via whatsapp with photos or videos. the bot captures the problem, address, and urgency — and alerts the nearest available technician.. The bot is trained on your specific business information, pricing, and policies.

How much does a plumbing & home services chatbot cost?

Raimond costs R10,000/month — everything included. No setup fees, no lock-in contracts. You can build and test your bot for free in our sandbox before paying anything. Compare that to hiring a customer service agent at R15,000-R30,000/month who only works 40 hours a week.

Can the chatbot handle voice notes?

Yes. Raimond automatically transcribes voice notes and responds to them just like text messages. This is especially important in South Africa where many customers prefer sending voice messages over typing.

Is it POPIA compliant?

Absolutely. Raimond includes full POPIA compliance features: data encryption, audit trails, configurable data retention policies, and the ability to process deletion requests. Your plumbing & home services customers' data is protected.

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Ready to automate your plumbing & home services business?

Build and test your AI bot for free. Go live when you're ready.

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