Legal Services

Your law firm's WhatsApp bot captures clients while you're in court

Raimond's AI-powered WhatsApp chatbot handles customer conversations for legal services businesses — 24/7, in any South African language.

Build Your Bot Free Chat on WhatsApp

Your Business Bot

Hi, I need help with a labour dispute. My employer dismissed me without a hearing.

Hi there. I'm sorry to hear that. You've reached Moyo & Associates. Let me gather some details so our labour law team can assist you. When were you dismissed?

Last Friday, 14 February

Thank you. And how long were you employed at the company?

3 years and 4 months

Got it. Based on what you've described, this could be an unfair dismissal matter. Our initial consultation is R1,500 (1 hour) and we can assess your options, including CCMA referral. We have slots available on Thursday at 10:00 or Friday at 14:00. Would you like to book?

Sound familiar?

Common challenges legal services businesses face without automation.

Potential clients call while attorneys are in court or in consultations — and most won't leave a voicemail or call back

Paralegals spend hours collecting the same basic case information from every new enquiry before an attorney even reviews it

Clients constantly chase for updates on their matters, interrupting fee-earning work with status enquiries

After-hours enquiries from people in urgent legal situations go unanswered until the next business day

What Raimond does for legal services

Real use cases, not marketing fluff. Here's exactly how the bot helps your business.

Lead Qualification & Intake

The bot collects the type of legal matter, key details, and urgency level — then routes qualified leads to the right attorney with a full brief.

Consultation Scheduling

Prospects book initial consultations by choosing available time slots. The bot confirms, sends calendar invites, and collects any required documents upfront.

Case Status Updates

Clients check the latest status of their matter by sending their reference number. No more chasing phone calls or emails.

Document Collection

Request and receive documents like IDs, contracts, or statements of account directly via WhatsApp — all linked to the client's file.

Fee Estimates

Provide standard fee ranges for common legal services like wills, divorces, or conveyancing based on the details the client provides.

62%

of legal enquiries happen outside business hours

higher conversion when legal leads get a response within 5 minutes

R15,000+

in potential fees lost monthly from unanswered enquiries

Simple pricing. Everything included.

R10,000 /month

2 active bots, 1 WhatsApp number, website widget, all languages, full support

Start Building Free See full pricing details

Free sandbox testing. No payment until you go live.

Frequently asked questions

How does a WhatsApp chatbot work for legal services?

Raimond's AI-powered chatbot connects to your WhatsApp Business number and handles customer conversations automatically. For legal services, this means the bot collects the type of legal matter, key details, and urgency level — then routes qualified leads to the right attorney with a full brief.. The bot is trained on your specific business information, pricing, and policies.

How much does a legal services chatbot cost?

Raimond costs R10,000/month — everything included. No setup fees, no lock-in contracts. You can build and test your bot for free in our sandbox before paying anything. Compare that to hiring a customer service agent at R15,000-R30,000/month who only works 40 hours a week.

Can the chatbot handle voice notes?

Yes. Raimond automatically transcribes voice notes and responds to them just like text messages. This is especially important in South Africa where many customers prefer sending voice messages over typing.

Is it POPIA compliant?

Absolutely. Raimond includes full POPIA compliance features: data encryption, audit trails, configurable data retention policies, and the ability to process deletion requests. Your legal services customers' data is protected.

View all 110+ FAQs →

Ready to automate your legal services business?

Build and test your AI bot for free. Go live when you're ready.

Start Building Free Chat on WhatsApp

AI chatbots for every industry

Restaurants & Food Service Real Estate & Property Automotive (Dealerships & Parts) Healthcare & Medical Practices Insurance E-commerce & Retail Tourism & Hospitality Education & Training Fitness & Wellness Beauty & Salons Plumbing & Home Services Accounting & Financial Services Recruitment & Staffing Logistics & Courier

View all industries →