Soweto entrepreneurs are levelling the playing field with WhatsApp AI chatbots
Soweto is South Africa's largest township and one of its most entrepreneurial communities, with thousands of small businesses running entirely through WhatsApp. From spaza shops and catering services in Orlando to hair salons in Diepkloof and tour operators on Vilakazi Street, Soweto business owners are often a one-person operation juggling orders, deliveries, and customer queries on their phones. A WhatsApp chatbot gives these entrepreneurs the capacity of a full customer service team at a price point that makes sense for township businesses — turning missed messages into captured revenue.
Why Soweto businesses choose Raimond
Built in South Africa for South African businesses. POPIA compliant, load-shedding resilient, and fluent in every local language.
24/7 Availability
Your Soweto customers get instant responses — even at 2am, during load shedding, or on public holidays.
Multi-Language Support
Respond in English, Afrikaans, isiZulu, isiXhosa, and all 11 SA languages automatically. No extra cost.
Capture Every Lead
Never miss a WhatsApp enquiry again. Your bot qualifies leads, sends quotes, and books appointments while you sleep.
Voice Note Support
South Africans love voice notes. Raimond transcribes and responds to them automatically — a feature most competitors lack.
Popular industries using Raimond in Soweto
From small & micro enterprise to retail & spaza shops, businesses across Soweto are automating customer conversations.
Small & Micro Enterprise
Food & Catering
Tourism & Heritage
Retail & Spaza Shops
Get started in 3 steps
Build & test for free
Create your account and build a custom AI bot in our sandbox. No payment required. Train it with your business info, FAQ, pricing — whatever your Soweto customers ask about.
Connect your WhatsApp
We help you get verified with Meta's WhatsApp Business API. Your existing business number works — or we help you set up a new one.
Go live — R10,000/month
Your AI bot handles customer queries, sends quotes, captures leads, and books appointments — 24/7/365. Cancel anytime, no lock-in.
Ready to automate your Soweto business?
Join businesses across Gauteng using Raimond to handle customer conversations on WhatsApp — 24/7, in any language.